Posted on: 11-05-2016 by WEB-ROI
Years ago, Spokal did a study about contact phone numbers being displayed on websites.
More than half of all small business websites don’t feature a phone number.
It’s crazy when you think about it.
There are four main reasons why a website doesn’t have an easy-to-spot phone number:
Taken on their own, these reasons seem logical enough. But they’ll end up doing more harm than good for one big reason.
Don’t they want to talk to their customers?
By not having a phone number on their website, the 60% of small businesses mentioned in that Spokal study are telling people three things:
In 2016, more customers are comfortable with using a contact us form or live chat option.
But the form has yet to take the place of the telephone when it comes to getting new leads.
Here at WEB ROI, our experience tells us that our clients’ websites get triple the amount of phone calls as they do submitted forms.
For all the ways people can interact with a business, including:
The good ol’ telephone is the tried and true method which still delivers.
If your phone number isn’t on your website, get it up there, stat!
And if it’s already on your website, make it even more visible.
Here are some tips you can follow:
If your current website won’t allow you to easily add your phone number, then it may need a refresh or redesign.
To start, you can call us (we won’t make you scroll back up) at 1-877-7-WEBROI or schedule a FREE call with our internet marketing experts.
With a high-traffic website designed to convert quality leads into paying customers you can shift your focus to other areas of your business (or reclaim some much-needed personal time).
Stop driving in circles. Choose digital marketing services guaranteed to get you to the finish line. With an award-winning website design company like WEB ROI at your side, it won't take long to achieve your goals.